Consulting Services for Towing & Transport Operators

Every service is built around the real challenges small fleets face — not theory. We design systems you can implement this week.

Remote Dispatch Services

Live phone answering and real dispatching — by people who know towing. No minimums, no contracts.

Pricing discussed on discovery call
Full Details

What's Included

  • Live phone answering — real humans, not voicemail
  • Dispatching within your existing software platform
  • PD and rotation call handling
  • Driver communication and job assignment
  • Flexible coverage — hourly, by shift, by day, or monthly retainer
  • No minimum hours required

Who It's For

Towing operators who need professional dispatch coverage for overnights, days off, or any window when the owner can't be on the phone. Works for a single hour or an ongoing schedule.

Strategic Dispatching & Customer Relations

Turn your dispatch operation into a revenue engine — not just a call center.

Pricing discussed on discovery call
Full Details

What's Included

  • Dispatch workflow audit and redesign
  • ETA accuracy tracking and improvement framework
  • Customer communication scripts and standards
  • Dispatcher training playbook (custom to your operation)
  • Motor club call handling optimization
  • Revenue-per-call analysis and improvement plan

Who It's For

Fleet owners with 1–15 trucks who are handling dispatch in-house and want to run it tighter without hiring a full-time manager.

Driver Performance & Management

Build a crew that shows up, performs, and stays.

Pricing discussed on discovery call
Full Details

What's Included

  • Custom driver KPI scorecard
  • Weekly performance review framework
  • Coaching and corrective action documentation
  • Route efficiency analysis
  • New driver onboarding checklist
  • Safety and compliance documentation

Who It's For

Fleet owners managing 2–20 drivers who need structure, consistency, and a way to have documented performance conversations.

Fleet Health & Maintenance Systems

Downtime is lost revenue. We build the system that keeps your trucks on the road.

Pricing discussed on discovery call
Full Details

What's Included

  • Preventive maintenance schedule per vehicle
  • Pre-trip and post-trip inspection checklists
  • Equipment downtime tracking system
  • Vendor and shop relationship framework
  • Maintenance cost per truck reporting template
  • Emergency breakdown response protocol

Who It's For

Owner-operators and fleet managers tired of surprise repair bills and trucks that go down at the worst possible time.

Towing Software Audit & Implementation

Overwhelmed by software choices? We find the right platform for your fleet and help you implement it.

Pricing discussed on discovery call
Book a Software Audit

Platforms We Work With

  • Towbook — Small–mid fleets, motor club billing
  • TraxeroGO — Solo/small teams, GPS dispatch
  • Dispatch Anywhere — Mid–large fleet operations
  • Omadi — Data-driven, driver KPIs
  • Swoop — Agero motor club providers

The Process

  • Assess fleet size, call volume & motor club relationships
  • Recommend the best-fit platform with written report
  • Assist with onboarding and staff training

Not Sure Which Service You Need?

Book a free 15-minute call. We'll tell you exactly where your biggest operational opportunity is.

Pricing tailored to your operation — discussed during your discovery call.

Find Your Fit
Answer a few questions — we'll point you in the right direction